Assisted Living Staff




	Memory Care Services Respite Care Environment Our Philosophy Take a Tour Admissions For Caregivers History & Mission Meet Our Staff Volunteering Careers Frequently Asked Questions		About the Emerald Crest staff commitment. Emerald Crest has an ongoing commitment to quality staff training, led by a registered nurse and a registered occupational therapist. All new employees receive three days of classroom training with qualified professional staff before they are assigned to residents. Employees with direct resident care responsibilities receive additional on-the-job training with an Emerald Crest Certified Mentor who has received 40 additional hours of special training. Our employees receive training in the following areas and must demonstrate knowledge and understanding of information by completing a written quiz at the end of each section: General and regulatory policies The mission of Emerald Crest Customer service Communication processes and systems General employee policies, procedures and information Emergency procedures Home tours indicating unique design features and benefits Home Care Bill of Rights training and acknowledgement Vulnerable Adult Mandatory Reporting policy and procedure acknowledgement Abuse and neglect statutes acknowledgement A Guide to Home Care and Hospice Services requirement Cognitive Care Program Dementia Allen’s Cognitive Levels Communication techniques Preventing and managing behaviors Activities Documentation Meals Dressing Bathing/grooming Structure and daily schedules Other helpful hints Direct Resident Care Physical, emotional and developmental needs of the elderly Ways to work with residents and families Dementia population Basic infection control Communication skills Medication administration Diabetes/Glucometer/Accu-checks Skin and nail care Oral hygiene Bathing/showering techniques Vital signs Toileting Ambulation, positioning and transfers Observation, reporting and documentation of resident status and care or services provided Maintaining a clean and safe environment Emergency procedures The safety and well-being of our residents is our primary concern. We staff caregivers on site, 24 hours a day, seven days a week. The number of caregivers staffed is based on all residents care needs. Most of our homes are staffed with two caregivers from 7am until 10pm and one caregiver from 10 pm to 7am. We have a full time housekeeper at each location and a maintenance staff person. Our leader, the Residence Director (RN), a full time registered nurse, a full time occupational therapy assistant and an occupational therapist are also on site Monday through Friday during business hours. To handle any unexpected needs, a registered nurse is also on call 24 hours a day, seven days a week. Staff Duties All of our staff members are specially trained to serve our residents. To find out more about their particular duties, click on the titles below. Residence Director The director, a registered nurse, is responsible for overall operations, including compliance with regulations and the assurance of quality care delivery and services for residents of the entire campus. Registered Nurse This person oversees the care services of all residents, ensuring quality delivery, compliance with regulations under home care license and competencies of caregivers. Director of Research and Development The director is a licensed occupational therapist with geriatric psychology experience and certification in the Allen’s Cognitive Levels. The director develops and implements programs, in addition to providing ongoing education to those who provide care for the elderly. Occupational Therapist An occupational therapist works with the residence director and families to integrate the Allen’s Cognitive Levels into day-to-day care delivery. Resident Coordinators These are Emerald Crest’s front-line caregivers to the residents. They usually are certified nursing assistants or home health aides. Director of Support Services This specialist in human resources recruits and retains quality staff, oversees general orientation and monitors functions such as hiring practices, training, worker’s compensation and regulatory issues. Environmental Services Supervisor The supervisors are responsible for overall upkeep and property maintenance of the homes. Director of Food Service/Executive Chef Certified in food service safety, the chef is responsible for ordering, preparing and delivering quality food and related services. Certified Occupational Therapy Assistant Certified Occupational Therapy Assistants work with the Occupational Therapist to monitor and perform programming responsibilities and care needs based on OT theory. Director of Admissions Performs intake of inquiries for admission. Educates about Emerald Crest and bridges the campus team to the respective needs of the resident and family. < Return to Top >

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